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Visitor from New Zealand: Knowledge Brokers

31 Aug

Last June I has a visitor from Wellington, New Zealand: Jocelyn Cranefield. She is teaching and researching in Knowledge Management and Strategic Management like myself and was visiting me for two weeks just after the ECIS 2012 conference in Barcelona.

We got into contact at the PACIS 2011 conference in Brisbane, Australia (I love Australia 😉 ). I was there as the track chair for the Social Media track and she submitted a paper to the track that we nominated for the best paper award:  Cranefield, J., Yoong, P. & Huff, S. (2011). Beyond lurking: the invisible follower-feeder in an online community ecosystem. Proceedings of PACIS 2011 (paper 50).

The contribution of this paper is that it puts the lurker in a different perspective. Normally a lurker is considered a someone who only takes knowledge from a community but does not contribute any knowledge to the community. But when not only the online community but also the offline community is included in the picture this results in a totally new idea about the lurker. The research shows that someone who is lurking in the online community might be a very central person in an offline community and hence brings knowledge from the online to the offline community, which can be very useful. This role is called the: Follower-Feeder, and very nicely described the principle. This totally new insight and the fact that the paper was well written resulted in the best paper nomination.

Oh, to complete the story about the conference, she got the best paper award and that means that I did not get it 😦 (my paper: Why don’t they ask an expert?, was nominated in the Knowledge Management track). Currently we are working on a paper on knowledge brokering and boundary spanning and I will blog about that in the near future.


Just starting

16 Dec

Currently I am working on this new blog to share my academic interests with you. Please be patient till I am up and running.